Stories

Viewing stories about: Customer service

Wondering how electric rates are set? We’re here to help.

FortisBC reviews its rate structure regularly to make sure the costs to provide quality electricity service are distributed fairly across customers.
February 22, 2018

7 things to know about how we restore your service after a forest fire

If you’re returning from evacuation after a wildfire, here are seven things you need to know about our restoration activities.
July 21, 2017

Wondering how electric rates are set? We’re here to help.

FortisBC reviews its rate structure regularly to make sure the costs to provide quality electricity service are distributed fairly across customers.
February 22, 2018

7 things to know about how we restore your service after a forest fire

If you’re returning from evacuation after a wildfire, here are seven things you need to know about our restoration activities.
July 21, 2017